This study sought
to investigate the service quality expectations and perceptions for Ante Natal
Care patients at Mberengwa District Hospital.
This was, in the
main a qualitative study in which the knowledge and practices of Ante
Natal Care patients were sought so as to establish their opinions, beliefs
and ideas towards the service quality at the Health Care facilities in
Mberengwa District in the Midlands Province.
It is from a
target population of 110 subjects who are Ante Natal Care patients that a
sample size of 100 was extracted. The response rate was a surprising 63.64%.
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